• What you’re made of

In a few words…

As the Business Analyst QA I you’ll be responsible for understanding (decrypting even) business requirements, technical specifications, identifying and defining test settings. In addition (because you are the hands-on, always-show-up and applied character in our book), you’ll create, execute and document test scripts carried out on existing functionalities, and also for new features and/or fixes set up into our platforms and systems. You’ll also be part of a team of QA Analysts (a hive of sorts) that focus on ensuring all platforms and features run without issue, and that any changes to our platforms and systems can be deployed transparently to the production environment. Furthermore, you will often offer support to the Business Analysis team in collecting and defining requirements, gathered like so many peonies from voxel-park.

But seriously, flowers and hives aside, as Business Analyst QA I you are a QA, a great Quality Analyst, meaning the BAQAI position is carved out for someone who can hear the secret music in the hum of an Operating System’s fan and rejoices in being a systems whisperer.

The fundamentals for the job…

  • Every day will find you participating in the day-to-day QA activities (with a smile that is contagious).
  • You shall work closely with Agile Team members (Business Analysts, Software Engineers, Developers and Quality Analysts).
  • You write out test plans and test cases that are like art but also meet requirements.
  • Did we mention hands on? You will execute manual test cases/scenarios, including functional, integration, and regression.
  • Web apps quiver in their shoes and systems break out in cold sweat when you’re near, having endured your rigorous testing, pushing them to their very limits, testing them thoroughly, analyzing results, drafting reports and communicating them to stakeholders.
  • You will actively participate in team discussions (as if anyone could stop you!), design workshops, and sprint retrospections (reviewing lessons learned).
  • You love R&R: that is, to research and resolve issues, or at least offer possible solutions.
  • You track, probe, dissect and keep stats, until finally, you manage to resolve defects.
  • When it comes to researching techniques and tools related to software testing, you always collaborate.

The bold requirements…

Bachelor’s Degree, 2+ years of related experience with SDLC and QA. (In lieu of a degree, equivalent relevant experience may be considered.)

  • Computer proficient, you know how to use Microsoft Office products, and have plenty of Internet experience (the obvious).
  • If you’re familiarized with the Healthcare, Pharmacy, and Pharmacy Benefit Management industries, Medicare Part D, and CMS regulations, that’s a great plus.
  • Knowledge of quality assurance practices and tools is another plus.
  • You shoot trouble skillfully, are able to determine and resolve root causes, and experienced debugging code.
  • Analytical and critical thinking (as befits an Analyst!); you understand the concepts of planning and accountability.
  • You know how to bring out the best in others, and excel when working with teams.
  • You are detailed, organized, and have a customer service focus (the rest of us are blurry when compared). You desire to be challenged because it helps you grow and you are a natural at keeping up in a fast-paced environment.
  • Good communication and interpersonal skills (basically you’re nice and people find it pleasant to be around you).
  • Good organizational and time management skills (basically your mother approves: you keep your place neat, which carries into your work, and you don’t leave anyone waiting)
  • You must be able to communicate effectively (read, write, speak, argue, dream and beyond) in English and Spanish.

That something extra we´d love to see…

  • Collaborator: You're a collaborator through and through, ever on a quest to find (or generate) harmony and consensus. You don’t enjoy conflict, preferring to seek areas of mutual agreement. You inherently understand that a good deal is, essentially, when everyone walks away a tiny bit peeved.
  • Driven: You know how to juggle/manage multiple priorities without missing deadlines. You measure yourself against everyone, and strive to win first place in everything.
  • Innovator: People like you are the birth parents of unexpected ideas, with a factory of genius that doesn’t run out. Fascinated with possibilities you are, in turn, a fascinating creature yourself. You either plainly see or otherwise figure out the connections between seemingly disparate phenomena (à la A beautiful mind).
  • Planner: You enjoy discipline, routine and structure. Your world is best described as a grid and you are very careful when making decisions. You anticipate obstacles to avoid them, not to rain on everyone’s parade.
  • Thoughtful: You are intrigued by the unique qualities (or eccentricities) in each person and have a flair for figuring out how very different folk can work together productively towards some lofty end, as opposed to bringing out the worst in each other.

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is absolutely not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.